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Job description

This is a 9-month position for the BIXI season.

Summary of Key Responsibilities and Tasks

• Manages employee training on an ongoing basis in accordance with the programs and procedures in place and participates in the improvement and compliance of driver training methods.
• Manages and analyzes driver performance using Key Performance Indicators (KPIs) and identifies driver training needs
• Identifies training needs for the Road Operations team based on performance indicators.
• Participate in negotiations with external service providers and acts as a resource person to coordinate the work entrusted to them.
• Ensures compliance with health and safety regulations on the road and manages the administrative side of CSST cases in collaboration with Human Resources
• Coordinates team leaders and supervises drivers
• Conducts disciplinary follow-ups
• Handles customer complaints
• Travels on the road to conduct audits and target gaps to develop training for the road operations team
• Manages and motivates the team in order to achieve set objectives and initiates action plans required to achieve these objectives
• Participates in equipment improvement and optimization with the logistics supervisor
• Encourages teamwork, initiative, excellence and employee engagement
• Participates in the team’s human resources management, including hiring and interviewing, performance evaluation, disciplinary management, and ensures health and safety in operations.
• Performs all other related tasks as assigned

Requirements:

• Bachelor’s degree (relevant experience may be considered)
• Valid class 5 driver’s licence and a good driving record (SAAQ)
• Minimum 5 years of experience in a similar position
• Experience in staff management (coaching and supervision)
• Good priority management, available, autonomous
• Ability to motivate and communicate effectively
• Organizational skills
• Ability to manage stress
• Advanced knowledge of Microsoft suite and comfortable with computer tools
• Flexibility
• Bilingual 

Deadline to subimit your application: Friday, January 8, 2021

Please note that only successful applicants will be contacted.

Interviews will be held in January for a start date in late January 2021.