| BIXI Montréal

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Customer Service Agent: Day, for calls in english only


Job description

* This is a temporary job until November 15, 2021, for day and evening shifts with the possibility of night shifts.


Number of hours per week: 30 hrs. Conditions: may vary according to business needs.

We offer.

  • A free BIXI subscription
  • Parking or monthly travel allowance (one of the two)
  • A safe environment meeting the latest health standards
  • Advancement opportunities within the team
  • Employee and Family Assistance Program (EFAP)
  • $ 18 per hour
  • Work from home under certain conditions
  • Free unlimited coffee.

A unique summer job in Montreal (April to November)

  • Make BIXI’s reputation shine by offering quality customer service
  • Receive incoming calls: no solicitation is required!
  • Learn about various bike sharing systems and the specificities of each one
  • Use our CRM (customer relationship management software) for thorough follow-up and information-sharing with your colleagues
  • Represent BIXI at promotional events in Montréal
  • Have the option of returning to your job next summer

To get an interview, you must have:

  • High schooll Diploma (SSD)
  • Essential: be bilingual, both spoken and written ( Basic French- Advanced English)
  • Have a strong aptitude for learning
  • Have 2 years of call centre experience
  • 2 years minimun of experience in customrer service
  • Experience with night shifts
  • Be available and able to join our training group (be able to attend training full-time starting July 26th)
  • Have a strong team spirit
  • Be punctual and professional
  • Be available to work on a changing schedule (day, evening)
  • Be autonomous

Send your application to: rh@biximontreal.com. Please note that only candidates who are selected will receive a response.

In the current situation of COVID-19, BIXI Montréal is taking all necessary measures to ensure a safe work environment for its employees.

N.B L’emploi du masculin n’a d’autres fins que celle d’alléger le texte.

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